Exavalu and Topa Insurance Company Successfully Implement Digital Claims Payment Capabilities with One Inc and Guidewire Technology

NEWPORT BEACH, Calif., January 17, 2022 /PRNewswire/ — Exavalu Inc., a leading global digital solutions and IT consulting company and Guidewire PartnerConnect Consultant Select Partner, today announced that it has partnered with Topa Insurance Company to successfully enable digital claims payment capabilities for the insurer. Topa Insurance Company seeks to expedite claims processing, improve customer experience and reduce operational costs through its use of digital payment capabilities from One, Inc., a Guidewire PartnerConnect Partner Solution Advantage Partner, integrated with its main Guidewire InsuranceNow suite.

Topa Insurance Company has engaged Exavalu Inc, a One Inc. Partner and a Guidewire PartnerConnect Select Consulting Partner, to provide the digital payment capability. Exavalu provided technical and business process expertise around Guidewire InsuranceNow integrations with One Inc, assisting with requirements definition and overall implementation of the integration.

“I was very impressed with the skills and experience demonstrated by One Inc and Exavalu to make this project a success,” said Tracy Tillinghast, vice president and chief information officer of Topa Insurance Company. “In a very short time, we were able to significantly improve the user experience in processing claims payments, while creating efficiencies for our claims reviewers.”

Smitha Sasidharan, Practice Leader Guidewire InsuranceNow, Exavalu, said, “The One Inc. implementation was successfully completed within three months of product inception. The integration between Guidewire InsuranceNow and One Inc. was a unique feature of the implementation, as was the suite of payment methods we helped enable with the initial rollout.”

Saurav Basu, President and Founder, Exavalu, said “Digital payments are a critical part of the insurers’ digital journey to help improve the customer experience and reduce costs. We have been a trusted partner to Topa for their technology needs and are pleased to have successfully collaborated on this initiative.”

One Inc. enables insurers to digitally pay claimants, sellers, mortgagees, lien holders, third-party insurers and multiple parties. Payments can be made with a variety of payment methods, including direct debit, ACH, claim cards, Venmo, PayPal, and checks.

Just about topa Insurance company
Topa Insurance Company is one of the wholly owned subsidiaries of Topa Insurance Group, a boutique insurance holding company that provides insurance products to the wholesale market. Other subsidiaries include Dorchester Insurance Company (USVI) and Topa Insurance Services (USVI). The group is led by the President and Chief Executive Officer, Michael Day. Topa Insurance Group is focused on underwriting profits, operational excellence and agility for continued growth. For more information, please visit www.topa-ins.com.

About Exavalu
Exavalu is a specialist digital transformation advisor and digital solutions partner for the insurance industry. Founded by former industry CIOs and consulting executives with experience in complex transformation and change initiatives within the insurance industry, Exavalu brings the best in strategic consulting and the provision of digital solutions on state-of-the-art technological platforms. For more information, please visit www.exavalu.com

About One Inc.
One Inc is modernizing the insurance industry with a unified, frictionless payments network. Focusing solely on the insurance industry, One Inc helps insurers transform their operations by reducing costs, increasing safety and optimizing the customer experience. The comprehensive, end-to-end digital payments platform offers expanded payment options, multi-channel digital communications, and fast digital claims payment for even the most complex insurance use cases. As one of the fastest growing digital payment platforms in the insurance industry, One Inc manages billions of dollars annually in premium and claims payments. For more information, please visit www.oneinc.com

Media Contacts
Topa Insurance Company
Delaney O’Brien
[email protected]

Nidhi Jaiswal
[email protected]


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